FREQUENTLY ASKED QUESTIONS – ANSWERS
Q: Why Allstar Water Systems?
Allstar Water Systems has been family owned and operated since 1979 and is a leader in the water purification and conditioning industry for residential and commercial markets in San Diego County & Coachella Valley.
We are committed to providing the best customer service and the highest quality products that you can trust and rely on.
We take our time to learn about the particular water issues you, your family or office is facing to ensure you are satisfied with the solution. We offer a variety of service and products for water systems ranging from installation, service and repair to reverse osmosis systems, water filtration, water softeners, water coolers, and more for your home and business.
Allstar Water Systems is A+ rated by and a member of BBB and WQA and licensed, bonded and insured.
Q: Do I have to sign a long contract?
Q: Can I rent my drinking water system?
Q: What is Reverse Osmosis?
Q: Is Reverse Osmosis water as pure as bottled water?
Q: I’ve heard one shouldn’t use copper pipes with Reverse Osmosis Systems?
Q: How can I test what is in my water?
Q: If I have a water softener system or do I need a drinking water system?
Q: What is the difference between softening water and hard water?
Q: Is a water softener system hard to maintain?
Q: Is a Reverse Osmosis System hard to maintain?
Q: Will softened water harm my garden and lawn?
Q: What if I move?
Q: What should I consider before buying any water treatment system?
If you are interested in a water treatment system for your home a little research can go a long way. Water issues vary by location and not all water systems will resolve all water problems. Know and understand your options.
Warranties, maintenance, price, energy costs, size, locations are all important aspects to consider. A company that is licensed and insured, that has customer referrals and testimonials that is locally owned and recognized by accredited organizations such as the WQA are all important factors to consider. Our water experts will do a free site inspect and water test to fully understand the issues in your home. They will then recommend solutions customized to your needs.
Q: What covers “Free Standard Installation”?
Standard Reverse Osmosis installation covers installing the system and the faucet. It does not cover drilling through granite or running a line to a refrigerator.
Standard Water Softener Installation covers installing the system to a supply line near the home with 20’ of piping.
Q: If I rent what does the rental fee include?
Q: What is your warranty on the equipment and the labor?
We stand behind our products and offer the most comprehensive warranty on all our water treatment systems in the industry.
Compare our water system warranty coverage to any other water treatment company and you will find it stands alone.
We pride ourselves in making sure our customers are satisfied with our service and their water.